Citizen’s Charter

 

Name Designation Desk Phone/EXT Email Address
Md. Mahbubur Rahman SEVP & Head of Operations: Head – Citizen’s Charter Implementation Cell (CCIC) 44870030-4010 mahbubur.rahman@tblbd.com
Md. Shafiqul Islam VP, Operations: Alternative Focal Point –Citizen’s Charter Implementation Cell (CCIC) 44870030-4011 ms.islam@tblbd.com
Tahmina Akhter SAVP, Operations; Focal Point- Citizen’s Charter Implementation Cell (CCIC) 44870030-4020 tahmina.akhter@tblbd.com;
Muhammad Ashik Iqbal AVP, IT Division: Member- Citizen’s Charter Implementation Cell (CCIC) 44870030-4141 ashik@tblbd.com
Md. Asadul Islam SPO, Operations: Officer-Citizen’s Charter Dedicated Desk. 44870030-4017 asadul.islam@tblbd.com

 

Name Designation Desk Phone/EXT Email Address
Hasna Hena Chowdhury DMD & COO: Head of Citizen’s Charter Inspection Committee 44870030-4000 hasna.hena@tblbd.com
Brig Gen Munshi Mizanur Rahman, ndc, psc (Retd) SEVP & Head of HR: Member- Citizen’s Charter Inspection Committee 44870052-2030 mizanur@tbl.com
Nazmul Islam Shipon SVP, Business Division: Member- Citizen’s Charter Inspection Committee 44870060-5011 Nazmul.shipon@tblbd.com

As per instruction of Bangladesh Bank, Trust Bank PLC. has established a Citizen’s Charter Implementation Team and an Inspection Committee for implementation of Citizen’s Charter as on 19th February, 2023.

Citizen's Charter
CItizen's Charter January-March-2024 Download
CItizen's Charter December-2023 Download
CItizen's Charter April-June-2023 Download
CItizen's Charter Jan-March-2023 Download
CItizen's Charter Oct-Dec-2022 Download
QUARTERLY REPORT
Quarterly Reporting July-September 2024 Download
Quarterly Reporting April-June 2024 Download
Quarterly Reporting January-March 2024 Download
Quarterly Reporting Oct-Dec 2023 Download
Quarterly Reporting July - Sep-2023 Download
Quarterly Reporting April-June-2023 Download
Quarterly Reporting Jan-March-2023 Download